Connect with Row Adventures Outfitter
Reach Out for Your Adventure Needs
We’re here to assist with all your adventure gear inquiries. Whether you’re planning a thrilling white water trip or a serene kayaking journey, our team is ready to help.
Customer Support and Feedback
How can I track my order?
You can track your order using the tracking link provided in your shipping confirmation email. Alternatively, log into your account on our website to view your order status.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return.
Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times vary based on the destination. Please check our shipping policy for more details.
How can I provide feedback on my purchase?
We welcome your feedback! Please email us at feedback@rowadventures.com or fill out the feedback form on our website.
Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of placement. Please contact our customer service team as soon as possible for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay for your convenience.
How do I contact customer support?
Our customer support team is available via phone at (208) 555-0199 or email at support@rowadventures.com. We’re here to help!
What should I do if I receive a damaged item?
If you receive a damaged item, please contact us immediately with your order details and a photo of the damage. We will arrange a replacement or refund.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. They can be purchased on our website and are perfect for any adventure enthusiast.